Seamless, Insightful, Effective
“Covert Insights made the entire process effortless. They worked closely with us to design a bespoke mystery shopping programme that gave us real clarity on how our internal sales team was performing. The feedback was sharp, actionable, and helped us tighten up our conversion strategy almost immediately.”
Sales Director, Fintech Start-up
“We didn’t want a generic market report, we needed a partner who could understand our goals and dig deeper. Covert Insights delivered exactly that. Their competitor analysis helped us reposition our product just ahead of a major launch, and the impact was huge.”
Head of Product, SaaS Company
“As a company expanding into a new region, we had a lot of blind spots. Covert Insights provided clear, tailored intelligence on our competitors and customer expectations. Their insight helped us enter the market with confidence, and land our first major client within weeks.”
Regional Expansion Manager, Consumer Finance
“Working with Covert Insights felt like adding a strategic arm to our team. Every piece of analysis was tailored, well-presented, and easy to action. We’ve already seen measurable improvements in both our customer journey and market positioning.”
Commercial Director, Retail Group
“We needed fast insights ahead of a board presentation, and Covert Insights didn’t miss a beat. They turned around a bespoke competitor intelligence report in under 10 days and it became the backbone of our new strategy.”
Strategy Lead, Tech Scale-Up
“Sometimes you’re too close to the problem to see it clearly. Covert Insights came in with a fresh, unbiased lens and gave us honest, data-backed recommendations that led to real improvements in our team’s performance. Easy to work with and highly effective.”
Head of Sales Operations, Insurance Sector